Event Detail


Topic SME Management Workshop on "From Complaint to Compliment – Quality Service and Handling Conflict"
Date 30 May 2018 (Wednesday)
Time 3:30pm - 5:00pm
Venue HKTDC SME Centre
(Ground Level, Hong Kong Convention and Exhibition Centre, 1 Expo Drive, Wan Chai, Hong Kong)
Language Cantonese (No simultaneous interpretation service provided)
Format Workshop
Description In this workshop, our guest speaker will share with you the knowledge of handling complaints with customer service skills. Admission is free. While seats are limited, please register as soon as possible.
Speaker Dr. SUEN Lap-man - Principal Consultant of Vital Employee Service Consultancy
Admission Free
Organiser Hong Kong Trade Development Council
Remarks The organiser reserves the right to re-arrange details when necessary.
Enquiry Please call (852) 1830 668